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Callling Out Bluffs (February 2007)hot!
13.03.2007
Throw your cards out on the table and get down to the business at hand....taking care of your customer.
Hits: 256
Can This Countertop Be Saved? (May 2006)hot!
14.03.2007
Just what is possible when it comes to stone repairs?
Hits: 269
Changing The Cheap Customer (December 2006)hot!
14.03.2007
Does your customer squeek when they walk?  Understand how they think and you will understand better profits.
Hits: 256
Commercial Maintenance - Beating The No-Maintenance Traphot!
28.11.2005
Give a man a mop and he eats for a day.  Teach a man how to mop and he will make you money.
Hits: 868
Going Under The Cover Jobhot!
27.11.2005
Sometimes you need to dig deep to find out that the best way to maintain a floor is to leave it alone.
Hits: 440
Guilty By Association (June 2006)hot!
14.03.2007
Who do you associate with?
Hits: 256
Path Of Least Resistance (October 2006)hot!
14.03.2007
How does one work with water around wood and other coverings?  Very carefully.
Hits: 218
Pricing Restoration For Dummies (March 2006)hot!
14.03.2007
It was bound to happen.  SOmeone had to set the record straight.
Hits: 268
The Muddling Middlemanhot!
06.12.2005
Why is it that the ones who specify the most important part of the job, usually know little about it?  How can that be fixed?
Hits: 879
The Non-Customer (November 2006)hot!
14.03.2007
When is the customer not right?  When he doesn't pay can he really be considered a customer?
Hits: 374
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